MELLOW SPOON

Privacy Policy

Last updated: October 24, 2026

Our puzzle games keep gameplay progress and preferences on your device. Where advertising is enabled, Google AdMob processes device and usage information. You can contact Mellow Spoon at mellowspooncs@gmail.com.

1. Who this policy covers

This policy explains how Mellow Spoon ("we", "us" or "our") handles information in our mobile puzzle games that link to this policy, on this policy website and when you contact us for support.

Features vary between games. Sections about optional features, such as advertising or recent-run records, apply only where those features are provided.

Our current puzzle games do not require a player account and have no player chat, player profiles or Mellow Spoon cloud-save service. They do not ask you to enter your name, email address or date of birth to play.

2. Information stored on your device

Our games store information locally to let you resume and to remember your preferences. Depending on the game and its features, this includes:

  • Your current board or round, progress, completed stages, scores and best results.
  • Recent completed-run records, such as results and dates, when the record-saving option is enabled.
  • Settings such as music, sound effects, vibration, appearance and battery-saving preferences.
  • Local counters and timestamps used to space advertisements or track rewarded-ad availability, along with advertising consent settings managed by Google's SDKs.

Our current games do not upload their local puzzle-save files to a Mellow Spoon server. Your operating system's backup and restore features may retain or restore app data according to your device and Google account settings.

Our current puzzle games do not request access to your contacts, camera, microphone or precise GPS location.

3. Advertising and Google services

Where advertising is enabled, our games use the Google Mobile Ads SDK (AdMob). Ad formats vary between games and may include full-screen advertisements at natural breaks or optional rewarded advertisements for in-game benefits. Google and its advertising partners process information to deliver and measure ads, understand ad performance and help prevent fraud.

According to Google's SDK disclosures, this processing includes:

  • IP address, which can be used to infer an approximate location.
  • App and ad interactions, such as launches, taps and video views.
  • Diagnostic and performance information.
  • Device and account identifiers, such as the Android advertising ID and app set ID, where available.

The information processed depends on your device, region, consent choices and the advertising features in use. Non-personalized or limited advertising can still involve data needed to deliver, secure and measure ads.

Google handles this information under its own policies. Read the Google Privacy Policy, Google's advertising information and Google Mobile Ads data disclosure.

4. Advertising choices and consent

Our ad-supported games use Google's User Messaging Platform to check whether a privacy message or consent choice is required before requesting ads. Where available, you can revisit the advertising consent form through the privacy or advertising privacy control in the game's settings or options.

You can also use your Android device's advertising privacy controls to reset or delete the advertising ID, where supported. Turning off personalized ads does not necessarily remove advertisements or all advertising-related data processing.

You can stop future processing through the installed game by no longer using it. Clearing local app data does not delete information already held by Google or its partners.

5. If you contact us

If you email us, we receive your email address and the information you choose to include, such as your message, device details or screenshots. We use this information to answer your request, investigate problems and handle privacy inquiries.

Please do not send passwords, payment-card details or other information that is unnecessary for your request. We use an email service provider to receive and respond to messages.

6. How information is shared

Advertising information is processed by Google and its advertising partners as described above. Support messages are processed through our email service. We may disclose information we hold when required by law or when reasonably necessary to protect users, investigate abuse or exercise legal rights.

These providers may process information in countries other than your own, subject to their published policies and applicable safeguards.

7. Retention and deletion

Local game data remains until it is updated, cleared through your device settings or removed with the app. Uninstalling and later restoring from a device backup may restore previously saved data. Review your device's backup controls if you want to remove backup copies as well.

We retain support correspondence only as long as needed to handle your request and any related follow-up, security or legal obligations. You can ask us to delete correspondence we hold by emailing the contact address below; information that must be retained for legal reasons may be kept for that purpose.

Website logs are normally rotated daily, with up to 14 previous log files retained for operation and security. Relevant records may be kept longer where necessary to investigate an incident or meet legal obligations.

Google and its partners determine the retention of advertising information under their policies. We do not set or promise a single deletion period for their records. Requests concerning that information may need to be made directly to the relevant provider.

Request data deletion from Mellow Spoon

  1. Email mellowspooncs@gmail.com with the subject Data deletion request.
  2. Tell us which game you used and what you want deleted. For an earlier support conversation, send the request from the same email address where possible. Do not send passwords, identity documents or a child's full date of birth.
  3. We will review the request, ask only for information needed to locate and verify data we control, and delete support messages, attachments and other identifiable information we hold that is no longer required. If information must be retained for a legal or security obligation, we will explain the reason and the applicable retention period in our reply.

Local game progress: we do not hold a server copy. On Android, open Settings, choose Apps, select the game, then Storage and Clear storage (wording varies by device). This resets progress, records and settings. Manage device backups separately to prevent an old save from being restored.

Advertising data held by Google: an email to us does not automatically delete Google's independent advertising records, and we cannot locate them using a game account because our games have no player accounts. Use the privacy controls and request options described in the Google Privacy Policy. You can contact us for help identifying the relevant provider.

There is no blanket promise that all data is deleted within 90 days. Local saves, support correspondence, website logs and advertising records have the separate retention rules explained above.

8. Security and your rights

We use reasonable measures to protect the information we handle. Google states that data collected by the Mobile Ads SDK is encrypted in transit using TLS. Local game saves rely on your device's app-storage protections. No storage or transmission method can be guaranteed completely secure.

Depending on where you live, you may have rights to request access, correction or deletion, or to object to certain processing or withdraw consent. Contact us to exercise rights concerning information we control. We may need enough information to verify and understand your request. Our current games have no player-account database or cloud-save service, so we cannot retrieve your local puzzle saves from a Mellow Spoon server.

9. Children and family inquiries

Our current puzzle games do not provide player registration or chat and do not ask children to submit names, contact details or profiles in the games. The advertising processing described in this policy still applies where advertising is enabled.

If you believe a child has provided personal information to Mellow Spoon through a support message, please contact us. We will review the request and remove information that we should not retain under applicable requirements.

10. This policy page and external links

This page is hosted on an Amazon Web Services (AWS) server. Our web server and hosting provider process basic connection information, such as an IP address, request time, requested page and browser information, to deliver and protect the page. This page has no account form or analytics scripts added by Mellow Spoon. Links to third-party sites are governed by those sites' policies.

11. Policy changes

We may update this policy when our games or practices change. If a new game or feature introduces information processing beyond what is described here, we will update this policy or provide additional notice before introducing that processing. The date at the top will reflect the latest update. Where required, we will request consent.

12. Contact Mellow Spoon

For questions about this policy, support or privacy requests, email:

mellowspooncs@gmail.com

Including the name of the game and its version, if available, can help us answer your request.